Shipping policy

Welcome to magazine-ofertas! We are committed to providing a smooth and convenient shopping experience. This Shipping Policy explains how we process, handle, and deliver orders placed through our online store.

At magazine-ofertas, we sell products including Desk Box and Generators, and we aim to deliver every order safely and efficiently to our customers throughout Brazil.

1. Free Shipping

At magazine-ofertas, we are pleased to offer FREE SHIPPING on all orders.

There are no standard shipping fees for eligible purchases. The available shipping service and estimated delivery information will be provided during checkout.

2. Order Processing and Handling Time

All orders placed with magazine-ofertas require a handling and processing period before shipment.

• Order Handling Time: 1–2 business days.
• Order Confirmation: Orders are reviewed and prepared for shipment.
• Dispatch: Once processed, orders are handed over to the shipping carrier.

Business days exclude weekends and applicable public holidays.

3. Shipping and Transit Time

After your order has been processed and dispatched, the estimated transit time is:

• Transit Time: 3–5 business days.
• Total Estimated Delivery Time: 5–8 business days.

Delivery times are estimates and may vary depending on the delivery address, carrier operations, weather conditions, and other circumstances beyond our control.

4. Order Tracking

At magazine-ofertas, we want you to stay informed about your purchase.

Once your order has been shipped, tracking information may be provided when available. You can use the tracking details to follow your shipment’s progress.

If you need assistance with your order status, please contact our customer support team.

5. Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please double-check the following details:

• Full name.
• Complete delivery address.
• City and state.
• Postal code (CEP).
• Contact phone number.

magazine-ofertas cannot guarantee successful delivery when incorrect or incomplete address information is provided.

6. Delayed or Lost Shipments

Although we aim to meet our estimated delivery times, unexpected delays may occasionally occur due to:

• Weather conditions.
• Public holidays.
• Carrier or transportation delays.
• Incorrect delivery information.
• Other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact magazine-ofertas so we can assist you.

7. Incorrect or Damaged Orders

If you receive an incorrect, damaged, or defective product, please contact our support team as soon as possible.

Please include your order number and photographs of the issue, where applicable, so we can review your request and provide an appropriate solution.

8. Cash on Delivery (COD)

magazine-ofertas currently accepts Cash on Delivery (COD) as its only payment method.

Customers can place their orders online and pay in cash when their packages arrive at the delivery address.

Please ensure that the full order amount is available at the time of delivery.

9. Returns and Refunds

At magazine-ofertas, we offer free returns within 14 business days, subject to our Return and Refund Policy and applicable consumer rights.

Approved refunds are processed within 3 business days.

For more information, please review our Return and Refund Policy.

10. Contact Information

If you have questions about shipping, delivery, tracking, or your order, please contact magazine-ofertas.

Trade Name: magazine-ofertas

Phone Number: +55 69 99356-3577

Email Address: support@magazine-ofertas.com

Business Address: R. Sócrates, Jardim Bandeirantes, Cacoal – RO, 76961-846, Brazil

Country: Brazil

11. Changes to This Shipping Policy

magazine-ofertas reserves the right to update or modify this Shipping Policy when necessary. Any changes will be published on this page with an updated revision date.

Thank You for Shopping With Us!

We appreciate your trust in magazine-ofertas. Our goal is to make every order convenient, reliable, and enjoyable. Thank you for choosing magazine-ofertas for your online shopping needs!